Terms of Service

Last updated: 15th January 2026

Acceptance of Terms

Welcome to karnovetia.top. These Terms of Service ("Terms") govern your use of the karnovetia.top website and services provided by karnovetia.top Ltd ("Company", "we", "our", or "us"). By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

Description of Services

karnovetia.top provides restaurant menu engineering analytics platforms and consulting services designed to optimise menu performance, pricing strategies, and profitability for restaurants and food service businesses. Our services include but are not limited to:

Menu performance analytics and reporting
Strategic pricing optimisation consulting
Revenue growth analytics and forecasting
Comprehensive menu audits and assessments
Ongoing analytics platform access and support
Training and consultation services

User Obligations

When using our services, you agree to:

Provide accurate, complete, and up-to-date information
Use our services only for lawful business purposes
Comply with all applicable laws and regulations
Respect the intellectual property rights of karnovetia.top and third parties
Not attempt to gain unauthorised access to our systems or data
Not use our services to transmit harmful, offensive, or illegal content
Maintain the confidentiality of any login credentials or access information
Notify us immediately of any suspected unauthorised use of your account

Service Availability

While we strive to provide continuous access to our services, we do not guarantee uninterrupted availability. Our services may be temporarily unavailable due to maintenance, updates, technical issues, or circumstances beyond our control. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice.

Intellectual Property

All content, materials, and intellectual property on karnovetia.top, including but not limited to text, graphics, logos, software, analytics methodologies, and proprietary algorithms, are owned by karnovetia.top Ltd or our licensors and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our services or included software, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions or you have our written permission.

Data and Confidentiality

We understand that you may provide sensitive business data for analysis purposes. We are committed to maintaining the confidentiality and security of your data in accordance with our Privacy Policy and applicable data protection laws. You retain ownership of your business data, and we will use it solely for the purpose of providing our services to you.

Payment Terms

Payment terms for our services will be specified in individual service agreements or invoices. Unless otherwise agreed in writing, payment is due within 30 days of invoice date. Late payments may incur interest charges and may result in suspension of services. All fees are quoted in Euros and exclude applicable taxes unless otherwise stated.

Limitation of Liability

To the maximum extent permitted by applicable law, karnovetia.top Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or relating to your use of our services. Our total liability for any claims arising out of or relating to these Terms or our services shall not exceed the amount paid by you to karnovetia.top in the 12 months preceding the claim.

Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or completely secure. While we strive to provide accurate analytics and recommendations, business results may vary, and we cannot guarantee specific outcomes or performance improvements.

Indemnification

You agree to indemnify and hold harmless karnovetia.top Ltd, its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles. Any disputes arising out of or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales. If you are a consumer residing in the European Union, you may also bring proceedings in the courts of your country of residence.

Termination

Either party may terminate the service relationship at any time with appropriate notice as specified in individual service agreements. We reserve the right to terminate or suspend your access to our services immediately if you breach these Terms or engage in conduct that we deem harmful to our business or other users. Upon termination, your right to use our services will cease immediately, though certain provisions of these Terms will survive termination.

Modifications to Terms

We may modify these Terms from time to time to reflect changes in our services, legal requirements, or business practices. We will notify you of material changes by posting the updated Terms on our website and updating the "last updated" date. Your continued use of our services after such modifications constitutes your acceptance of the updated Terms.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect. The invalid provision will be replaced by a valid provision that most closely reflects the intent of the original provision.

Entire Agreement

These Terms, together with our Privacy Policy and any individual service agreements, constitute the entire agreement between you and karnovetia.top Ltd regarding the use of our services and supersede all prior agreements and understandings, whether written or oral.

Contact Information

If you have any questions about these Terms or need to contact us regarding legal matters, please reach out using the following information:

Email: [email protected]
Phone: +44 2916619453
Post: Legal Department, karnovetia.top Ltd, 101 The Avenue, Cardiff, CF3M 4UH, Wales, United Kingdom

Business Hours

Our business hours for support and enquiries are Monday to Friday, 9:00 to 18:00 (UK time). We will respond to legal enquiries within 2 business days.

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